Who Are We?

RAAVS is a professional organization for individuals who administer volunteer services in the greater Rochester area.
For over 30 years RAAVS has promoted, advocated for, and supported the development of professionalism among administrators of volunteers. RAAVS meets every second month for a Program meeting and provides mentoring for Volunteer Coordinators as well as support and networking among local agencies.

Jerry Bennett Excellence in Volunteer Administration Award

Named after a pioneer in the field in the Rochester Area, The Jerry Bennett Excellence in Volunteer Administration Award recognizes an individual who demonstrates outstanding achievement in professional management and volunteer engagement as a volunteer administrator, coordinator or manager. Their competencies result in effective delivery of services and support their organization’s mission and goals.

Carol Ritter Wright Award

The Carol Ritter Wright Award for Volunteer Service recognizes an individual volunteer or a volunteer group for their outstanding volunteer service in the Greater Rochester Area. CRITERIA: Community Needs and Solutions- Does the nominee's activity meet a real community need or concern? Connection Building- Does this activity demonstrate hands-on service that results in building connections in the community? Ongoing Involvement- Is the activity ongoing?

Stay on Track!

The Observation Car


 Thursday, March 15, 2018 8:00-9:30am 

Ideas & Best Practices for Consistent Engagement with Your Volunteers

With Theresa Oschmann

8:00 – 8:15 Registration and welcome •

Not a RAAVS member yet? We welcome you to check us out for a $10 fee (exact cash or check to RAAVS is most appreciated) •

Adding A Simple Twist to the Volunteer's Experience

A colleague stops me in the hallway: “I need a volunteer for a project, could you get someone for me?”

“What is the project and when do you need it completed by?” I ask, having learned from experience to begin with these details.

“I need 1,000 die cut stars by the end of the week.”

Maintaining Relationships

I recently read a blog post by Susan Ellis about building and maintaining relationships with former volunteers. (Yes she said former …) I found the article to be thought provoking as Susan pointed out that we often follow this practice with donors… no matter the size of their gifts, we keep in touch and continue to ask for more support. Most of the volunteers that I have worked with over the years have left because of a life change or added responsibilities. Only a very small percent leave on negative terms.

Coaching Volunteers

As we begin our 2015-2016 RAAVS program year with the theme “Teaming Up for Excellence” here are some coaching tips to help you be the kind of “coach” that always puts “players” first.


I have been involved with RAAVS for almost two decades and I have seen so many changes. The most drastic to me has been the membership. I recall years when the number of members were up over 125. Currently we have 66 members. We have never really taken an official poll but my gut tells me the reason for decreased membership are the changes that we are seeing in the world of nonprofit and the role of the Volunteer Administrator and whether or not that position still exists in agencies in the community.

February is National Time Management Month

Do you ever wonder who comes up with these themes? Sure, some are based on holidays or birthdays of famous people. For instance, February is also Black History Month. Valentine’s Day, President’s Day, and Martin Luther King Day are celebrated this month too.

Happy New Year

New Year – New Start. This is a frequent refrain heard at this time. People are busy making resolutions of self-improvement; to lose weight, to get healthier or to perhaps drop a bad habit. But are resolutions only for personal improvement? January can be the perfect time to take a look at our organizations and agencies and look at getting them healthier as well.

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